Statement charge directory: who billed you
Type the line from your statement into the search box, or find the company below. Each entry gives the statement text where the company publishes it (otherwise the brand name), what the charge usually is, and links to the company’s own pages: one to check the charge against your account, and one to cancel it or report a problem. If the line starts with a payment processor such as SQ *, SP * or TST*, the business named after it is the real seller. The statement charge decoder explains those prefixes.
Private local lookup
Find the name on your statement
Type only the merchant text. Do not enter an amount, card number, account number, or other personal details.
How do you use an entry?
- Match the text, not the amount. Banks cut, pad and reorder merchant text. Remove the date, city, phone number and reference number, then compare what is left with the statement text and the “also seen as” forms.
- Check the account before you dispute. The “Check it” link goes to the company’s own billing history or charge help. A family member’s login, a second email address or an old trial explains most lines that look strange.
- Stopping and refunding are two different steps. Cancelling ends future charges. It does not usually refund the charge you already paid. Ask the company for that, or use the card dispute steps in the dispute-or-wait decision.
- Read the evidence line. 21 of the 108 statement lines here are printed on the company’s own help pages. For the other 87, we did not find the exact text on the company’s pages, so the entry shows the brand name. For those, trust the company’s billing history over the match.
Why is the name on the statement different from the service?
Across the 101 companies here, three patterns explain most lines that do not match the service you know. Each one changes where you check the charge and where you cancel.
- Another company billed you for the service. A subscription started inside an iPhone or Android app is billed by Apple (
APPLE.COM/BILL) or Google (GOOGLE *and the app’s name). Cancel it in your Apple subscriptions or Google Play subscriptions. Google Play notes that deleting the app does not cancel the subscription. The same happens with bundles: Hulu can be billed by Disney+, a phone carrier or Roku, and Netflix by Apple or a cable company. OpenAI, Headspace, ExpressVPN and Anthropic each say on their own help pages that a plan bought through an app store is billed and cancelled there. - A payment company stands in front of the seller.
SQ *,SP *andTST*are followed by the real business. Paddle sells software for other companies, so its name comes first. Roblox says a line readingXsolla*Robloxgoes to Xsolla, not Roblox. For Square, Shopify and Toast lines, ask the business for a refund, not the payment company. - One company, several lines. 6 companies here bill under more than one statement text, for example a membership and single orders from the same app. Each line has its own entry, because each has its own check and cancel path.
Hypothetical example: a statement shows GOOGLE *DUOLINGO. The Duolingo website will not show that subscription, because Google Play billed it. Open Google Play’s subscriptions page and cancel there.
Streaming video
Video subscriptions and channel add-ons.
Amazon
AMAZON PRIME VIDEOA Prime Video channel add-on, billed separately from the Prime membership. Amazon says to match the date and amount against Your Digital Orders to find which channel billed you. (source)
Check it: Amazon - Understand Unknown Charges on Amazon Prime Video · Cancel or report it: Cancel a Prime Video Channel Subscription
Brand name only: we did not find this statement text on the company's own pages. Source: Understand Unknown Charges on Amazon Prime Video, checked 2026-09-26.
Apple
APPLE.COM/BILLAn Apple charge: an app, an in-app purchase, a subscription made through Apple (including subscriptions inside other companies' apps) or iTunes media.
Check it: Get help with charges from apple.com/bill · Cancel or report it: Cancel a subscription from Apple
Statement text published by the company. Source: Get help with charges from apple.com/bill - Apple Support, checked 2026-09-26.
Crunchyroll
CRUNCHYROLLA Crunchyroll membership renewal or a Crunchyroll Store order.
Check it: Crunchyroll - I received an unknown charge, what should I do? · Cancel or report it: Manage or cancel Crunchyroll
Brand name only: we did not find this statement text on the company's own pages. Source: I received an unknown charge for this service. What should I do? - Crunchyroll Help, checked 2026-09-26.
Disney+
DISNEY PLUSA Disney+ subscription billed by Disney. Disney+ shows two years of billing history on DisneyPlus.com in a web browser; the app does not show it. (source)
Check it: Disney+ billing help · Cancel or report it: How to cancel Disney+
Brand name only: we did not find this statement text on the company's own pages. Source: Disney+ Help Center: How do I view my Disney+ billing history and charges?, checked 2026-09-26.
HBO Max
HBO MAXalso seen asMAXAn HBO Max subscription. How you cancel depends on who bills you: HBO Max, Apple, Google Play or a TV or internet provider. The help center says an authorization hold is temporary and should drop off within 7 to 10 days. (source)
Check it: Max billing help: unexpected charge · Cancel or report it: Max cancellation instructions
Brand name only: we did not find this statement text on the company's own pages. Source: Max Help Center: Find out what to do if your Max subscription charge is unexpected, checked 2026-09-26.
Hulu
HULUA Hulu subscription billed by Hulu. Hulu says that if Disney+, Spotify, a phone carrier, Amazon or Roku bills your Hulu, check the charge with that company. (source)
Check it: Hulu billing help · Cancel or report it: How to cancel Hulu
Brand name only: we did not find this statement text on the company's own pages. Source: Hulu Help Center: View your Hulu charges, checked 2026-09-26.
LINKEDINA LinkedIn Premium subscription or another paid LinkedIn product. LinkedIn says the order ID appears next to or near the LinkedIn name on your statement.
Check it: LinkedIn - Invoice and Billing Details
Brand name only: we did not find this statement text on the company's own pages. Source: Locating your order ID for LinkedIn charges | LinkedIn Help, checked 2026-09-26.
Netflix
NETFLIXalso seen asNETFLIX.COMA Netflix subscription. Netflix's unrecognized-charge page covers plans billed through another company, such as Apple or a cable provider. (source)
Check it: Netflix billing help · Cancel or report it: How to cancel Netflix
Brand name only: we did not find this statement text on the company's own pages. Source: Netflix Help Center: Unrecognized or unauthorized charges from Netflix, checked 2026-09-26.
Paramount+
PARAMOUNT+A Paramount+ subscription billed by Paramount.
Check it: Paramount+ billing help: unauthorized charges · Cancel or report it: Manage or cancel Paramount+
Brand name only: we did not find this statement text on the company's own pages. Source: Paramount+ Support: What can I do if I am seeing charges from Paramount+ that I did not authorize?, checked 2026-09-26.
Peacock
PEACOCKA Peacock subscription billed by Peacock. Peacock lists every charge under Plans & Payment, then View Payment History. (source)
Check it: Peacock billing help · Cancel or report it: How do I cancel my Peacock plan?
Brand name only: we did not find this statement text on the company's own pages. Source: Peacock Help: How do I check charges on my account?, checked 2026-09-26.
Music and audio
Music, podcast, and audiobook subscriptions.
Audible
Audible, adbl.co/billalso seen asadbl.co/pymt,audible.es/cbrAn Audible membership or audiobook purchase. Audible prints a different short web address for each country's store. Audible's page matches each country's statement text to that country's support team. (source)
Check it: Audible - identify an unknown charge · Cancel or report it: Manage or cancel Audible / billing issues
Statement text published by the company. Source: Audible - Identify an Unknown Charge, checked 2026-09-26.
GOOGLE *Youtubealso seen asGOOGLE *Music,GOOGLE *Google MusicGoogle bills YouTube memberships, including YouTube Music Premium and YouTube Premium. Google lists these among its own statement formats.
Check it: YouTube Music billing help · Cancel or report it: Manage or cancel YouTube Music
Statement text published by the company. Source: Google: understand Google charges on your statement, checked 2026-09-26.
Pandora
PANDORAA Pandora Plus or Premium subscription.
Check it: Pandora subscriptions help · Cancel or report it: Manage or cancel Pandora
Brand name only: we did not find this statement text on the company's own pages. Source: Pandora Subscriptions - Help Topic, checked 2026-09-26.
SiriusXM
SIRIUSXMA SiriusXM radio or streaming subscription.
Check it: SiriusXM payment and billing options · Cancel or report it: Manage or cancel SiriusXM
Brand name only: we did not find this statement text on the company's own pages. Source: SiriusXM Payment and Billing Options, checked 2026-09-26.
Spotify
SPOTIFYA Spotify Premium plan renewal.
Check it: Spotify - charged too much / billing help · Cancel or report it: Manage or cancel Spotify
Brand name only: we did not find this statement text on the company's own pages. Source: Spotify - Charged too much?, checked 2026-09-26.
Gaming
Game purchases, in-game currency, and gaming subscriptions.
Epic Games
EPIC GAMESAn Epic Games Store purchase, V-Bucks or a Fortnite Crew subscription. Epic says it cannot refund a purchase that PlayStation, Xbox or Nintendo billed; ask that platform instead. (source)
Check it: I have a charge from Epic Games I'm not familiar with - what should I do? · Cancel or report it: How can I cancel my Fortnite Crew subscription?
Brand name only: we did not find this statement text on the company's own pages. Source: I have a charge from Epic Games I'm not familiar with - what should I do? - Epic Games Billing Support, checked 2026-09-26.
Microsoft
MICROSOFT*XBOXAn Xbox game, add-on or Game Pass renewal. Microsoft puts the product name after MICROSOFT*, so the exact text depends on what was bought.
Check it: Check your Xbox purchase history · Cancel or report it: Xbox subscription cancellations and refunds
Brand name only: we did not find this statement text on the company's own pages. Source: How to investigate a billing charge from Microsoft, checked 2026-09-26.
Nintendo
NINTENDOA Nintendo eShop purchase or a Nintendo Switch Online renewal. Nintendo says to check the purchase history in your Nintendo Account, because a family member's purchase with a saved card shows up under your name. (source)
Check it: Unrecognized or Unauthorized Charge from Nintendo on My Billing Statement · Cancel or report it: How to Cancel a Nintendo Switch Online Membership or Adjust Auto-Renewal Settings
Brand name only: we did not find this statement text on the company's own pages. Source: Unrecognized or Unauthorized Charge from Nintendo on My Billing Statement | Nintendo Support, checked 2026-09-26.
PlayStation
PLAYSTATIONA PlayStation Store purchase or a PlayStation Plus renewal, including purchases from a family member's account that uses your card. Sony says to check the PlayStation Store transaction history first, including purchases from child accounts in your family. (source)
Check it: PlayStation Support: Phished accounts and unauthorized charges · Cancel or report it: How to cancel PlayStation Plus
Brand name only: we did not find this statement text on the company's own pages. Source: Phished accounts and unauthorized charges - PlayStation Support, checked 2026-09-26.
Roblox
ROBLOXalso seen asXSOLLA*ROBLOXRobux or a Roblox Premium membership. Roblox says a line reading Xsolla*Roblox goes to Xsolla's support, and a line reading Roblox goes to Roblox. (source)
Check it: Unauthorized charges or stolen credit card
Brand name only: we did not find this statement text on the company's own pages. Source: Unauthorized charges or stolen credit card - Roblox Support, checked 2026-09-26.
Steam
STEAMA Steam game, add-on, Steam Wallet funds or a hardware order. Steam's page asks you to check Store & Purchase History in your account first, and has its own report path if the charge is not yours. (source)
Check it: Steam Support: Unrecognized Charges · Cancel or report it: Steam Support: Payment Disputes and Chargebacks
Brand name only: we did not find this statement text on the company's own pages. Source: Steam Support :: Unrecognized Charges, checked 2026-09-26.
Food delivery
Delivery orders and delivery-membership subscriptions.
Blue Apron
BLUE APRONA Blue Apron meal delivery.
Check it: Blue Apron - when will I be charged for a delivery · Cancel or report it: Manage or cancel Blue Apron
Brand name only: we did not find this statement text on the company's own pages. Source: Blue Apron - When will I be charged for a meal delivery?, checked 2026-09-26.
DoorDash
DOORDASHA DoorDash order, tip or fee. Your Orders tab in the app lists each one. The Orders tab in the app can credit or refund a missing, wrong or damaged order without live support. (source)
Check it: DoorDash consumer Help Center · Cancel or report it: How do I cancel my order?
Brand name only: we did not find this statement text on the company's own pages. Source: DoorDash Help Center, checked 2026-09-26.
Grubhub
GRUBHUBA Grubhub order or Grubhub+ membership.
Check it: Grubhub consumer Contact/Help · Cancel or report it: How do I get a refund from Grubhub?
Brand name only: we did not find this statement text on the company's own pages. Source: Grubhub consumer contact/help page, checked 2026-09-26.
HelloFresh
HELLOFRESHA HelloFresh meal-kit subscription charge.
Check it: HelloFresh FAQ · Cancel or report it: Manage or cancel HelloFresh
Brand name only: we did not find this statement text on the company's own pages. Source: HelloFresh Support, checked 2026-09-26.
Instacart
INSTACARTAn Instacart grocery order or Instacart+ membership.
Check it: Instacart Help Center: payments and charges
Brand name only: we did not find this statement text on the company's own pages. Source: Instacart Help Center, checked 2026-09-26.
Uber
UBER EATSAn Uber Eats order, fee or tip. Uber says a second line is often a temporary hold for the order, which drops off after delivery. (source)
Check it: Uber Help: my account has an unrecognized charge · Cancel or report it: Uber Help: review a duplicate/unfamiliar charge
Brand name only: we did not find this statement text on the company's own pages. Source: Uber Help: My account has an unrecognized charge, checked 2026-09-26.
Retail and membership
Store memberships and recurring retail subscriptions.
Chewy
CHEWYalso seen asCHEWY.COMA Chewy order, often an Autoship delivery that repeats on a schedule.
Check it: Chewy Help
Brand name only: we did not find this statement text on the company's own pages. Source: Chewy Help, checked 2026-09-26.
Costco
COSTCOA Costco purchase, or an automatic membership renewal. Costco says the renewal is $65 before tax for Gold Star or Business, or $130 for Executive. Costco says a refund of an automatic renewal takes about 5 to 7 business days after you request it. (source)
Check it: What's this charge from Costco on my Visa or Mastercard? · Cancel or report it: How can I cancel my Costco Membership?
Brand name only: we did not find this statement text on the company's own pages. Source: What's this charge from Costco on my Visa/Mastercard? - Costco Customer Service, checked 2026-09-26.
DoorDash
DoorDash DashPassalso seen asDashPassA DashPass membership renewal. DoorDash says a line reading DoorDash DashPass or DashPass is its DashPass subscription.
Check it: What is DashPass? · Cancel or report it: How do I cancel my DashPass subscription?
Statement text published by the company. Source: What is DashPass? - DoorDash Help Center, checked 2026-09-26.
Sam's Club
SAMS CLUBA Sam's Club membership fee or a purchase in club or online. For a duplicate charge or an unexpected hold, Sam's Club's Electronic Payments Hotline is 479-277-2643 (Monday to Friday, 8:00 to 3:30 Central). (source)
Check it: Unrecognized Charges or Orders · Cancel or report it: How to cancel a Sam's Club Membership?
Brand name only: we did not find this statement text on the company's own pages. Source: Unrecognized Charges or Orders - Sam's Club Help, checked 2026-09-26.
Walmart+
WALMART+A Walmart+ membership. Walmart says adding the Paramount+ Premium upgrade creates a second, separate charge on your statement.
Check it: Walmart+ Billing and Payments · Cancel or report it: Manage Walmart+ Membership
Brand name only: we did not find this statement text on the company's own pages. Source: Walmart+ Benefits - Streaming Services - Walmart.com, checked 2026-09-26.
Software, security, and productivity
App, VPN, password-manager, and cloud-storage subscriptions.
1Password
1PASSWORDalso seen asAGILEBITSA 1Password subscription. 1Password's terms name AgileBits Inc. as the company that charges subscription fees, so that name can appear instead.
Check it: 1Password billing help · Cancel or report it: Manage or cancel 1Password
Brand name only: we did not find this statement text on the company's own pages. Source: 1Password terms of service, checked 2026-09-26.
Adobe
ADOBEAn Adobe subscription such as Creative Cloud, or another Adobe plan. Adobe's Charge Finder identifies a charge from the card's last four digits, expiry date, transaction date and amount, without signing in. (source)
Check it: Identify your Adobe charge · Cancel or report it: Cancel Adobe trial or subscription
Brand name only: we did not find this statement text on the company's own pages. Source: Identify your Adobe charge | Adobe Account, checked 2026-09-26.
Anthropic
ANTHROPICA Claude Pro, Max or Team subscription from Anthropic. A Pro or Max plan bought in the Claude mobile app is billed and cancelled through Apple or Google Play. (source)
Check it: Claude Help Center: Paid plan billing FAQs · Cancel or report it: Cancel your Pro or Max subscription
Brand name only: we did not find this statement text on the company's own pages. Source: Paid plan billing FAQs | Claude Help Center, checked 2026-09-26.
Box
BOXA Box cloud storage plan renewal.
Check it: Box billing help · Cancel or report it: Downgrading/canceling your Box account
Brand name only: we did not find this statement text on the company's own pages. Source: Preferences and Billing - Box Support, checked 2026-09-26.
Canva
CANVAA Canva plan renewal, a paid design element or a print order. Canva says the charge can show as Google, Apple or PayPal if that is where you subscribed. Canva's unfamiliar-payment page looks a charge up by its invoice number. (source)
Check it: Why have I been charged? - Canva Help Center · Cancel or report it: Cancel a Canva plan
Brand name only: we did not find this statement text on the company's own pages. Source: Identify an unfamiliar payment - Canva Help Center, checked 2026-09-26.
Dropbox
DROPBOX*also seen asDROPBOX*[transaction ID]A Dropbox plan payment. Dropbox says every card charge shows DROPBOX* and a transaction ID, which you can match to the invoices on your billing page.
Check it: Look up a Dropbox charge on your credit card · Cancel or report it: How to cancel or change an individual Dropbox subscription
Statement text published by the company. Source: Look up a Dropbox charge on your credit card - Dropbox Help, checked 2026-09-26.
ExpressVPN
EXPRESSVPNAn ExpressVPN subscription. ExpressVPN says a subscription bought in the iOS App Store is billed by Apple, not ExpressVPN. (source)
Check it: ExpressVPN billing help · Cancel or report it: Manage or cancel ExpressVPN
Brand name only: we did not find this statement text on the company's own pages. Source: ExpressVPN Support: Manage your billing information, checked 2026-09-26.
GOOGLE *Google Storagealso seen asGOOGLE* Google StorageA Google One storage plan renewal.
Check it: Google: understand Google charges on your bank statement · Cancel or report it: Cancel your Google One membership
Statement text published by the company. Source: Understand Google charges on your bank statement - Google Pay Help, checked 2026-09-26.
Grammarly
GRAMMARLYA Grammarly subscription renewal. Grammarly's support page explains how to find which account a charge belongs to. (source)
Check it: How am I charged for my subscription? · Cancel or report it: How do I cancel my subscription?
Brand name only: we did not find this statement text on the company's own pages. Source: How am I charged for my subscription? - Grammarly Support, checked 2026-09-26.
Intuit QuickBooks
INTUITA charge from QuickBooks Payments, Intuit's service for businesses that take card and bank payments.
Check it: QuickBooks Payments help
Brand name only: we did not find this statement text on the company's own pages. Source: Cancel your QuickBooks Payments subscription, checked 2026-09-26.
LastPass
LASTPASSA LastPass subscription renewal.
Check it: LastPass billing help · Cancel or report it: LastPass cancellation FAQs
Brand name only: we did not find this statement text on the company's own pages. Source: LastPass Support: How do I print my billing receipts for LastPass?, checked 2026-09-26.
McAfee
MCAFEEA McAfee subscription or auto-renewal. McAfee has a separate Request a Refund form; turning off auto-renewal does not refund a charge by itself. (source)
Check it: McAfee Consumer Support · Cancel or report it: Turn off auto-renewal for your McAfee subscription
Brand name only: we did not find this statement text on the company's own pages. Source: McAfee Consumer Support, checked 2026-09-26.
Microsoft
MICROSOFT*also seen asMICROSOFT*[product name]A purchase through a Microsoft account, such as Microsoft 365, the Microsoft Store or an in-app purchase. Microsoft's example: Candy Crush purchases may show as MICROSOFT*CANDY CRUSH. Microsoft's Investigate option on the Manage your payments page matches a charge to a subscription, a family member's purchase or an in-app purchase. (source)
Check it: How to investigate a billing charge from Microsoft · Cancel or report it: Cancel your Microsoft subscription
Statement text published by the company. Source: How to investigate a billing charge from Microsoft, checked 2026-09-26.
NordVPN
NORDVPNA NordVPN subscription. NordVPN asks you to contact support with the card's first six and last four digits and the transaction details. (source)
Check it: NordVPN billing help · Cancel or report it: Manage or cancel NordVPN
Brand name only: we did not find this statement text on the company's own pages. Source: NordVPN Customer Support: Billing and subscriptions, checked 2026-09-26.
Norton
Norton *APA Norton subscription. Norton says charges on monthly billing show as Norton *AP. You can turn off auto-renewal under My Subscriptions in your Norton account. Norton Member Services handles refunds. (source)
Check it: Norton monthly billing FAQ · Cancel or report it: Manage or cancel Norton auto-renewal
Statement text published by the company. Source: Norton monthly billing FAQ, checked 2026-09-26.
OpenAI
OPENAIA ChatGPT subscription or OpenAI API credit. If you subscribed in the iPhone or Android app, Apple or Google bills it instead. OpenAI says deleting the ChatGPT app does not cancel an App Store or Google Play subscription; cancel it in that store. (source)
Check it: Billing & Payment · Cancel or report it: Report Fraudulent ChatGPT or API Credit Purchase Charges
Brand name only: we did not find this statement text on the company's own pages. Source: How do I avoid being charged twice if I subscribe to ChatGPT on iOS, Android, and the web? - OpenAI Help Center, checked 2026-09-26.
Perplexity
PERPLEXITYA Perplexity Pro subscription. Perplexity warns that changing payment details through the App Store or Google Play starts a second subscription and a second charge. (source)
Check it: Billing FAQ for Pro Plan Subscribers · Cancel or report it: Subscription and Billing - Perplexity Help Center
Brand name only: we did not find this statement text on the company's own pages. Source: Billing FAQ for Pro Plan Subscribers - Perplexity Help Center, checked 2026-09-26.
Telecom
Phone, internet, and cable/satellite bills.
If nobody in your household knows the charge: Check for a contract term or early-termination fee before you dispute. A card dispute does not cancel phone or internet service, and an active contract can keep billing.
AT&T
AT&TAn AT&T wireless, internet or phone bill payment.
Check it: AT&T: Billing & Payment support · Cancel or report it: Cancel AT&T internet, phone, or wireless service
Brand name only: we did not find this statement text on the company's own pages. Source: Billing & Payment - Support & Help | AT&T, checked 2026-09-26.
Comcast (Xfinity)
COMCASTalso seen asXFINITYA Comcast Xfinity internet, TV or phone bill. Xfinity says a final bill can include prorated service and fees for rental equipment you did not return. (source)
Check it: Xfinity Account & Billing Help · Cancel or report it: What to know when canceling your Xfinity services
Brand name only: we did not find this statement text on the company's own pages. Source: Account & Billing Help and Support | Xfinity by Comcast, checked 2026-09-26.
Spectrum
SPECTRUMA Spectrum internet, TV or phone bill. Spectrum says the first bill includes installation and one month billed in advance, so it is larger than later bills. (source)
Check it: Spectrum: Understanding Your Bill · Cancel or report it: Change or Cancel Your Spectrum Service
Brand name only: we did not find this statement text on the company's own pages. Source: Understanding Your Bill | Spectrum Support, checked 2026-09-26.
T-Mobile
T-MOBILEA T-Mobile bill payment: the monthly plan, device instalments or fees.
Check it: T-Mobile: Your bill and what's impacting it · Cancel or report it: Cancel T-Mobile service
Brand name only: we did not find this statement text on the company's own pages. Source: Your bill and what's impacting it | T-Mobile Support, checked 2026-09-26.
Verizon
VERIZONA Verizon phone bill payment: the monthly plan, device instalments or fees. My Verizon shows the bill line by line, which is the fastest way to match a payment to a line or device. (source)
Check it: Verizon: view your bill online · Cancel or report it: Verizon: billing and payments support
Brand name only: we did not find this statement text on the company's own pages. Source: Verizon: View Bill Online FAQs, checked 2026-09-26.
Payment processors
Prefixes a payment processor stamps in front of the actual seller's name.
If nobody in your household knows the charge: The name after the prefix is the real seller. Search your email for a receipt with the same date and amount, or use the processor's own lookup on the linked page, before you dispute with your card issuer.
Amazon
AMZN Mktpalso seen asAMAZON MKTPLACE PMTS,AMZN.COM/BILLAn Amazon order, including items from other sellers on Amazon. Match the date and amount to Your Orders. Amazon says an authorization hold when you place an order is not a charge; it drops off when the real charge posts or the hold expires. (source)
Check it: Identify an Amazon Charge - Amazon Customer Service · Cancel or report it: Request an A-to-z Guarantee Refund
Statement text published by the company. Source: Identify an Amazon Charge - Amazon Customer Service, checked 2026-09-26.
GOOGLE *also seen asGOOGLE *TEMPORARY HOLD,GOOGLE *Play Store,GOOGLE *Google Play,GOOGLE *Devices,GOOGLE *[developer]A Google charge. The words after GOOGLE * name the product or the app developer. GOOGLE *TEMPORARY HOLD is a pending check on your card, not a purchase. Google's page lists the GOOGLE * formats and the product each one covers. (source)
Check it: Google: understand Google charges on your bank statement · Cancel or report it: Report unauthorized Google charges
Statement text published by the company. Source: Understand Google charges on your bank statement - Google Pay Help, checked 2026-09-26.
Klarna
KLARNAA payment on a Klarna buy-now-pay-later plan.
Check it: Klarna - I don't recognize a charge, what should I do?
Brand name only: we did not find this statement text on the company's own pages. Source: Klarna official customer service - unrecognized charge, checked 2026-09-26.
Paddle
PADDLE.NET*also seen asPADDLE.NET* [company name]A software or digital purchase from a company that sells through Paddle. Paddle is the seller of record, so its name comes first on the line. Paddle says to look up the company and transaction at paddle.net or through the link in your Paddle receipt email. (source)
Check it: Paddle billing help: what customers see on their statement · Cancel or report it: Why has Paddle charged me
Statement text published by the company. Source: Paddle Help Center: What will customers see on their statement, checked 2026-09-26.
PayPal
PYPL PAYMTHLYA repayment on a PayPal Pay Monthly instalment plan. PayPal says it uses this text on all Pay Monthly repayments, though your bank can shorten it.
Check it: PayPal billing help - Pay Monthly statement descriptor · Cancel or report it: PayPal Resolution Center
Statement text published by the company. Source: PayPal: How does my Pay Monthly payment appear on my bank statement?, checked 2026-09-26.
PAYPALA payment made through PayPal, to a seller or to another person. The seller's name usually follows PayPal's on the line. PayPal's help covers a charge you cannot find in a PayPal account, which can come from paying as a guest at a store's checkout. (source)
Check it: PayPal: a transaction you cannot find in your account · Cancel or report it: Report an unauthorized PayPal transaction
Brand name only: we did not find this statement text on the company's own pages. Source: How does my Pay Monthly payment appear on my financial institution's debit or bank statement? | PayPal US, checked 2026-09-26.
Sezzle
Shopify Payments
SP *also seen asSP *[store name]A purchase from an online store that uses Shopify Payments. The name after SP * is the store. Shopify's help says to contact your bank about an SP * charge you think is fraudulent. (source)
Check it: Shopify Help Center: unknown charges
Statement text published by the company. Source: Shopify Help Center | Types of charges: unknown charge, checked 2026-09-26.
Square
SQ *also seen asSQ *[business name]A purchase from a business that takes card payments through Square. The name after SQ * is the business, often its registered name rather than its sign. Square's receipt lookup at squareup.com/receipts finds the seller and the receipt from the date, amount and card. (source)
Check it: Square Developer docs: Card Payment and Statement Description · Cancel or report it: Look up an unrecognized Square receipt/charge
Statement text published by the company. Source: Card Payment and Statement Description - Square Developer, checked 2026-09-26.
Stripe
STRIPEA purchase from a business that uses Stripe to take payments. Stripe is not the seller and cannot refund for the business. Stripe's page links to a lookup that identifies which business made a Stripe charge. (source)
Check it: Stripe: FAQ for customers of businesses using Stripe · Cancel or report it: Stripe: charge you don't recognize
Brand name only: we did not find this statement text on the company's own pages. Source: Stripe Help & Support: FAQ for customers of businesses using Stripe, checked 2026-09-26.
Toast
TST*also seen asTST*[restaurant name]A payment at a restaurant that uses Toast for card payments. The name after TST* is the restaurant, so ask the restaurant about a refund or an order problem.
Check it: Toast: charge codes on bank statements, written for restaurants
Statement text published by the company. Source: Understand Toast Charge Codes on Bank Statements - Toast Support, checked 2026-09-26.
Venmo
VENMOA Venmo payment or transfer. A line with CASHOUT in it may be a transfer from your own Venmo balance to your bank rather than a bill, so check the transfers in your Venmo app first.
Check it: Venmo Credit Card billing questions · Cancel or report it: Venmo payments and requests FAQ
Brand name only: we did not find this statement text on the company's own pages. Source: General Venmo Credit Card billing questions, checked 2026-09-26.
Zelle
ZELLEA Zelle payment sent from your bank account. Zelle is built into your bank's app, so the payment history is in your bank's Zelle section. Zelle says a payment reaches the other person within minutes and cannot be reversed, so report a problem to your own bank. (source)
Check it: Zelle Help Center
Brand name only: we did not find this statement text on the company's own pages. Source: Zelle Help Center, checked 2026-09-26.
Fitness and wellness
Gym memberships and health/wellness app subscriptions.
Headspace
HEADSPACEA Headspace subscription renewal. A subscription bought in the App Store or Google Play must be cancelled there; Headspace's own cancel page will not stop it. (source)
Check it: Headspace Help Center: Billing Questions · Cancel or report it: Headspace Help Center: how do I cancel my subscription?
Brand name only: we did not find this statement text on the company's own pages. Source: Headspace Help Center, checked 2026-09-26.
Peloton
PELOTONA Peloton equipment order or a monthly membership. Peloton bills the All-Access Membership on the same day each month as the day you activated it. (source)
Check it: Peloton support: how to locate product and membership invoices · Cancel or report it: Peloton support: how to manage/cancel your All-Access Membership
Brand name only: we did not find this statement text on the company's own pages. Source: Peloton Support: Locate Product and Membership Invoices, checked 2026-09-26.
Planet Fitness
PLANET FITNESSPlanet Fitness monthly dues or the yearly membership fee. Cancellation goes through your home club, not a card dispute. Planet Fitness says the cancellation must reach your home club by the 25th of the month before the yearly fee is due. (source)
Check it: Planet Fitness membership FAQs · Cancel or report it: Planet Fitness customer service
Brand name only: we did not find this statement text on the company's own pages. Source: Planet Fitness membership FAQs, checked 2026-09-26.
Dating and genealogy
Dating apps and DNA/genealogy service subscriptions.
23andMe
23ANDMEA 23andMe DNA kit or membership.
Check it: 23andMe payment options · Cancel or report it: Contact 23andMe customer care
Brand name only: we did not find this statement text on the company's own pages. Source: 23andMe Payment Options, checked 2026-09-26.
Ancestry
ANCESTRYalso seen asANCESTRY.COMAn Ancestry membership renewal or AncestryDNA order. Ancestry memberships renew automatically unless you pause or cancel them. (source)
Check it: Ancestry - membership status and billing details · Cancel or report it: Ancestry Help Center
Brand name only: we did not find this statement text on the company's own pages. Source: Finding Your Membership Status and Billing Details on Ancestry, checked 2026-09-26.
Bumble
BUMBLEA Bumble subscription or Bumble paid feature.
Check it: Bumble - managing your subscription · Cancel or report it: Bumble paid features and subscription plans
Brand name only: we did not find this statement text on the company's own pages. Source: Managing your subscription - Bumble Help, checked 2026-09-26.
eharmony
eharmonyAn eharmony membership. eharmony says the line shows its name with its phone number, so you can call about the charge.
Check it: eharmony - how does eharmony show up on a bank statement · Cancel or report it: Manage or cancel eharmony
Statement text published by the company. Source: How does eharmony show up on a bank statement? - eharmony, checked 2026-09-26.
Hinge
HINGEA Hinge+ or HingeX subscription. If you subscribed in the phone app, Apple or Google bills it instead.
Check it: Hinge - subscribing to Hinge or HingeX · Cancel or report it: Adjusting or canceling your Hinge subscription
Brand name only: we did not find this statement text on the company's own pages. Source: Subscribing to Hinge or HingeX - Hinge Help, checked 2026-09-26.
Match.com
MATCH.COMA Match subscription renewal.
Check it: Match.com Billing · Cancel or report it: Manage or cancel Match.com
Brand name only: we did not find this statement text on the company's own pages. Source: Match.com Billing - Help Center, checked 2026-09-26.
Tinder
TINDERA Tinder Plus, Gold or Platinum subscription. If you subscribed in the phone app, Apple or Google bills it instead.
Check it: Tinder Billing and payment · Cancel or report it: Cancel your Tinder subscription
Brand name only: we did not find this statement text on the company's own pages. Source: Tinder Billing and payment - Help Center, checked 2026-09-26.
Creator platforms
Payments to creators through a subscription platform.
Patreon
PATREONA Patreon membership payment to a creator.
Check it: Patreon - how membership billing works · Cancel or report it: Patreon - find your billing history
Brand name only: we did not find this statement text on the company's own pages. Source: How membership billing works - Patreon Help Center, checked 2026-09-26.
Substack
SUBSTACKA paid newsletter subscription through Substack. Substack lets each writer change what subscribers see on their statement, so the text varies by newsletter.
Check it: Substack - what subscribers see on their bank/card statement · Cancel or report it: Substack payments help
Brand name only: we did not find this statement text on the company's own pages. Source: How do I change what subscribers see on their bank or credit card statements? - Substack, checked 2026-09-26.
Twitch
TWITCHA Twitch channel subscription, Turbo, Bits or a gifted subscription. Twitch support finds a purchase by the invoice or order ID in your Twitch email receipt. (source)
Check it: Twitch Purchase Support FAQ · Cancel or report it: Cancelling Subscriptions on Twitch
Brand name only: we did not find this statement text on the company's own pages. Source: Purchase Support FAQ - Twitch Help Center, checked 2026-09-26.
Utilities and insurance
Insurance premiums and household utility bills.
If nobody in your household knows the charge: Contact the utility or insurer to close the account or policy before you dispute. A card dispute stops one payment, not the service or policy behind it.
Allstate Insurance
ALLSTATEAn Allstate insurance premium payment.
Check it: Allstate billing and payments help · Cancel or report it: Allstate billing & payments FAQs
Brand name only: we did not find this statement text on the company's own pages. Source: Billing and Payments | Allstate, checked 2026-09-26.
Con Edison
CON EDISONA Con Edison electric or gas bill payment.
Check it: Con Edison payment options
Brand name only: we did not find this statement text on the company's own pages. Source: Payment Options | Con Edison, checked 2026-09-26.
GEICO
GEICO PYMTAn insurance payment made to GEICO online.
Check it: GEICO billing help - payment methods · Cancel or report it: Manage or cancel GEICO automatic payments
Statement text published by the company. Source: GEICO Payment Options, checked 2026-09-26.
National Grid
NATIONAL GRIDA National Grid utility bill payment. National Grid says card and digital-wallet payments go through its processor Speedpay, so the line may not read National Grid. (source)
Check it: National Grid - pay your bill · Cancel or report it: National Grid - understanding your bill
Brand name only: we did not find this statement text on the company's own pages. Source: Pay Your Bill | National Grid, checked 2026-09-26.
Progressive Insurance
PROGRESSIVEA Progressive insurance premium payment.
Check it: Progressive - log in to manage your policy and payments
Brand name only: we did not find this statement text on the company's own pages. Source: Log In & Manage Your Policy | Progressive, checked 2026-09-26.
State Farm Insurance
STATE FARMA State Farm insurance premium payment.
Check it: State Farm - Billing & Payments Help
Brand name only: we did not find this statement text on the company's own pages. Source: Billing & Payments Help | State Farm, checked 2026-09-26.
Transport and tolls
Rideshare, rentals, tolls, and transport memberships.
If nobody in your household knows the charge: Check whether the charge is tied to a licence plate, toll tag or ride account rather than a login you know, and deal with that account as well as your card issuer.
Airbnb
AIRBNBalso seen asAIRBNB [confirmation code]An Airbnb booking. Airbnb says its charges always start with AIRBNB and a confirmation code, which you can match to a trip in your account.
Check it: Airbnb billing help - how charges appear on your statement · Cancel or report it: Cancel your home reservation
Statement text published by the company. Source: Airbnb Help Center article 3825, checked 2026-09-26.
American Airlines
AMERICAN AIRLINESAn American Airlines ticket or an extra such as a seat, bag or upgrade. American's refund tool at aa.com/refunds checks or requests a refund for a ticket bought directly from American. (source)
Check it: American Airlines reservations & tickets FAQs · Cancel or report it: American Airlines - Refund Request
Brand name only: we did not find this statement text on the company's own pages. Source: Reservations & Tickets FAQs | American Airlines, checked 2026-09-26.
Delta Air Lines
DELTA AIR LINESA Delta ticket or an extra such as a seat, bag or upgrade. Delta sends past receipts through My Trips, or by email request to ticketreceipt@delta.com. (source)
Check it: Delta Air Lines - receipts and other support
Brand name only: we did not find this statement text on the company's own pages. Source: Other Useful Information | Delta Air Lines, checked 2026-09-26.
E-ZPass
E-ZPASSAn electronic toll or a toll account top-up. E-ZPass is a network of separate state and regional toll agencies, and the agency that issued your tag is the one that bills you. The E-ZPass Group does not hold customer accounts, so use its member list to find your issuing agency. (source)
Check it: E-ZPass Group - about the E-ZPass program · Cancel or report it: Find your issuing E-ZPass agency
Brand name only: we did not find this statement text on the company's own pages. Source: E-ZPass Program | E-ZPass Group, checked 2026-09-26.
Enterprise Rent-A-Car
ENTERPRISEAn Enterprise car rental charge or deposit.
Check it: Enterprise Rent-A-Car billing help · Cancel or report it: Manage or cancel Enterprise Rent-A-Car
Brand name only: we did not find this statement text on the company's own pages. Source: Forms of Payment | Enterprise Rent-A-Car, checked 2026-09-26.
Hertz
HERTZA Hertz car rental charge.
Check it: Hertz billing help · Cancel or report it: Manage or cancel Hertz
Brand name only: we did not find this statement text on the company's own pages. Source: Hertz official help page, checked 2026-09-26.
Hyatt Hotels
HYATTA Hyatt hotel deposit, stay or on-property charge. Deposit and cancellation rules depend on the hotel and the rate you booked.
Check it: Hyatt Hotels - Payment and Cancellation FAQs
Brand name only: we did not find this statement text on the company's own pages. Source: Payment and Cancellation FAQs | Hyatt Hotels and Resorts, checked 2026-09-26.
Lyft
LYFTalso seen asLyft 2 rides [date] lyft.com/chargesOne or more Lyft rides. Lyft's own example of a statement line shows the ride count, the date and lyft.com/charges.
Check it: Lyft - rider's guide to charges and payments · Cancel or report it: Lyft - dispute a ride charge
Statement text published by the company. Source: The rider's guide to Lyft charges and payments - Lyft Help, checked 2026-09-26.
Southwest Airlines
SOUTHWESTAIR*INFLIGHTA drink bought on board a Southwest flight.
Check it: Southwest Airlines - Flight Receipts · Cancel or report it: Southwest Airlines - Contact Us
Statement text published by the company. Source: Flight Receipts | Southwest Airlines, checked 2026-09-26.
Turo
TUROA Turo car-sharing trip, or an extra charge or refund after a trip changed.
Check it: Turo - paying for your trip · Cancel or report it: Turo cancellation policy
Brand name only: we did not find this statement text on the company's own pages. Source: Paying for your trip - Turo Help, checked 2026-09-26.
Uber
UBER ONEAn Uber One membership renewal, billed monthly or yearly. Uber says you end the membership in the app under Uber One, then Manage Membership. (source)
Check it: Uber One FAQ
Brand name only: we did not find this statement text on the company's own pages. Source: Uber One FAQ | Riders | Uber Help, checked 2026-09-26.
Home, storage, and security
Storage units and home-security subscriptions.
If nobody in your household knows the charge: Contact the storage or security company to close the account. A card dispute does not end an agreement tied to a unit or a property.
ADT
ADTAn ADT home security monitoring charge.
Check it: ADT Billing FAQs · Cancel or report it: ADT Billing and Account help
Brand name only: we did not find this statement text on the company's own pages. Source: ADT Billing FAQs, checked 2026-09-26.
Extra Space Storage
EXTRA SPACE STORAGEA monthly Extra Space Storage unit rental payment.
Check it: Extra Space Storage billing help · Cancel or report it: Manage or cancel Extra Space Storage
Brand name only: we did not find this statement text on the company's own pages. Source: Extra Space Storage official help page, checked 2026-09-26.
Ring
RINGalso seen asRING PROTECTA Ring Protect subscription renewal, or a Ring device order. Ring bills opted-in Extra Events as a separate line from the Protect plan. (source)
Check it: Ring - understanding your billing and order history · Cancel or report it: Manage or cancel Ring Protect
Brand name only: we did not find this statement text on the company's own pages. Source: Understanding your billing and order history - Ring Help, checked 2026-09-26.
Education and learning
Course platforms and learning-app subscriptions.
Chegg
CHEGGA Chegg study subscription or order.
Check it: Chegg - contact support
Brand name only: we did not find this statement text on the company's own pages. Source: Chegg Contact Us, checked 2026-09-26.
Coursera
COURSERAA Coursera course or subscription.
Check it: Coursera billing help · Cancel or report it: Coursera payment policies
Brand name only: we did not find this statement text on the company's own pages. Source: Coursera Help Center article, checked 2026-09-26.
Duolingo
DUOLINGOA Duolingo subscription such as Super. If you subscribed in the iPhone or Android app, Apple or Google bills it instead.
Check it: Duolingo Help
Brand name only: we did not find this statement text on the company's own pages. Source: Duolingo Help, checked 2026-09-26.
MasterClass
MASTERCLASSA MasterClass membership renewal.
Check it: MasterClass membership plans · Cancel or report it: MasterClass - update payment/subscription info
Brand name only: we did not find this statement text on the company's own pages. Source: About MasterClass membership plans, checked 2026-09-26.
Skillshare
Udemy
UDEMYA Udemy course purchase or Udemy subscription.
Check it: Udemy receipts, invoices, credit notes FAQ · Cancel or report it: Udemy payment methods
Brand name only: we did not find this statement text on the company's own pages. Source: Udemy receipts, invoices, credit notes FAQ, checked 2026-09-26.
News and reading
News and magazine digital subscriptions.
The Wall Street Journal
WALL STREET JOURNALalso seen asDOW JONESA Wall Street Journal subscription, billed by its publisher Dow Jones.
Check it: WSJ customer support
Brand name only: we did not find this statement text on the company's own pages. Source: unverified, checked 2026-09-26.
The Washington Post
WASHINGTON POSTA Washington Post subscription. The Post says it stops charging from the next billing cycle, and access continues to the end of the current one. (source)
Check it: The Washington Post Help Center · Cancel or report it: How to cancel your digital-only subscription
Brand name only: we did not find this statement text on the company's own pages. Source: How to cancel your digital-only subscription – The Washington Post, checked 2026-09-26.
What if nobody recognizes the charge?
First search your email for the exact amount and date, and ask everyone who could use your card. If the charge is still unknown, ask the company to find the account it belongs to and close it. Then contact your card issuer. A credit card billing error is covered by Regulation Z: your written notice must reach the card issuer within 60 days after it sent the first statement that shows the error (12 CFR 1026.13). A debit card or bank account error is covered by Regulation E: tell your bank within 60 days after it sent the first statement that shows the error, by phone or in writing (the bank can ask for written confirmation within 10 business days) (12 CFR 1005.11). The bank-debit evidence file and the 15-minute identification workflow give the steps. A dispute is a process with a timeline. It does not promise a refund.