What is the NGRID38 charge on my statement?
NGRID38 is National Grid. National Grid utility payments appear as NGRID38 or similar reference code on credit card statements. If you did not authorize it, start with National Grid’s own National Grid billing help before a bank dispute — the biller can show the exact purchase and refund faster than a chargeback resolves.
The verified facts
| Statement text | NGRID38 (also seen as NATIONAL GRID) |
|---|---|
| Biller | National Grid |
| Category | Utilities and insurance |
| Exact statement text documented by biller | Yes |
| Official lookup | National Grid billing help |
| Cancel or manage | Manage or cancel National Grid |
What to do next
- Check the charge in National Grid’s own records first: National Grid billing help. A shared household login is the most common answer.
- To stop future charges, use Manage or cancel National Grid. Cancellation stops renewals; it rarely refunds past ones on its own.
- If nobody in your household recognizes it after checking the biller's own records, dispute the charge with your card issuer and ask the biller to close whatever account it is tied to.
Different line on your statement? Try the statement charge decoder or browse the full charge directory.