What is the NETFLIX.COM charge on my statement?
NETFLIX.COM is Netflix. Monthly Netflix streaming subscription charge. If you did not authorize it, start with Netflix’s own Netflix billing help before a bank dispute — the biller can show the exact purchase and refund faster than a chargeback resolves.
The verified facts
| Statement text | NETFLIX.COM (also seen as NETFLIX, NF*NETFLIX, NETFLIX.COM LOS GATOS CA) |
|---|---|
| Biller | Netflix |
| Category | Streaming video |
| Exact statement text documented by biller | No — banks can format this line differently |
| Official lookup | Netflix billing help |
| Cancel or manage | Manage or cancel Netflix |
What to do next
- Check the charge in Netflix’s own records first: Netflix billing help. A shared household login is the most common answer.
- To stop future charges, use Manage or cancel Netflix. Cancellation stops renewals; it rarely refunds past ones on its own.
- If nobody in your household recognizes it after checking the biller's own records, dispute the charge with your card issuer and ask the biller to close whatever account it is tied to.
Different line on your statement? Try the statement charge decoder or browse the full charge directory.