What is the MICROSOFT*XBOX charge on my statement?
MICROSOFT*XBOX is Xbox (Microsoft). Xbox game purchase or Game Pass subscription charge. If you did not authorize it, start with Xbox (Microsoft)’s own Xbox (Microsoft) billing help before a bank dispute — the biller can show the exact purchase and refund faster than a chargeback resolves.
The verified facts
| Statement text | MICROSOFT*XBOX (also seen as MICROSOFT*GAMEPASS, XBOX GAME PASS, MSBILL.INFO) |
|---|---|
| Biller | Xbox (Microsoft) |
| Category | Gaming |
| Exact statement text documented by biller | Yes |
| Official lookup | Xbox (Microsoft) billing help |
| Cancel or manage | Manage or cancel Xbox (Microsoft) |
What to do next
- Check the charge in Xbox (Microsoft)’s own records first: Xbox (Microsoft) billing help. A shared household login is the most common answer.
- To stop future charges, use Manage or cancel Xbox (Microsoft). Cancellation stops renewals; it rarely refunds past ones on its own.
- If nobody in your household recognizes it after checking the biller's own records, dispute the charge with your card issuer and ask the biller to close whatever account it is tied to.
Different line on your statement? Try the statement charge decoder or browse the full charge directory.