What is the MICROSOFT*MICROSOFT charge on my statement?
MICROSOFT*MICROSOFT is Microsoft. Microsoft 365 subscription or Office product charge. If you did not authorize it, start with Microsoft’s own Microsoft billing help before a bank dispute — the biller can show the exact purchase and refund faster than a chargeback resolves.
The verified facts
| Statement text | MICROSOFT*MICROSOFT (also seen as MSBILL.INFO, MICROSOFT 365) |
|---|---|
| Biller | Microsoft |
| Category | Software, security, and productivity |
| Exact statement text documented by biller | Yes |
| Official lookup | Microsoft billing help |
| Cancel or manage | Manage or cancel Microsoft |
What to do next
- Check the charge in Microsoft’s own records first: Microsoft billing help. A shared household login is the most common answer.
- To stop future charges, use Manage or cancel Microsoft. Cancellation stops renewals; it rarely refunds past ones on its own.
- If nobody in your household recognizes it after checking the biller's own records, dispute the charge with your card issuer and ask the biller to close whatever account it is tied to.
Different line on your statement? Try the statement charge decoder or browse the full charge directory.