What is the CHEWY.COM charge on my statement?
CHEWY.COM is Chewy. Chewy pet supplies and prescription delivery charges appear as CHEWY.COM on bank statements. If you did not authorize it, start with Chewy’s own Chewy billing help before a bank dispute — the biller can show the exact purchase and refund faster than a chargeback resolves.
The verified facts
| Statement text | CHEWY.COM (also seen as CHWY) |
|---|---|
| Biller | Chewy |
| Category | Retail and membership |
| Exact statement text documented by biller | Yes |
| Official lookup | Chewy billing help |
| Cancel or manage | Manage or cancel Chewy |
What to do next
- Check the charge in Chewy’s own records first: Chewy billing help. A shared household login is the most common answer.
- To stop future charges, use Manage or cancel Chewy. Cancellation stops renewals; it rarely refunds past ones on its own.
- If nobody in your household recognizes it after checking the biller's own records, dispute the charge with your card issuer and ask the biller to close whatever account it is tied to.
Different line on your statement? Try the statement charge decoder or browse the full charge directory.