What is the 23ANDME charge on my statement?
23ANDME is 23andMe. Subscription charge for 23andMe DNA testing kit and ancestry/health reports. If you did not authorize it, start with 23andMe’s own 23andMe billing help before a bank dispute — the biller can show the exact purchase and refund faster than a chargeback resolves.
The verified facts
| Statement text | 23ANDME (also seen as 23ANDME.COM, TWENTY THREE AND ME) |
|---|---|
| Biller | 23andMe |
| Category | Dating and genealogy |
| Exact statement text documented by biller | Yes |
| Official lookup | 23andMe billing help |
| Cancel or manage | Manage or cancel 23andMe |
What to do next
- Check the charge in 23andMe’s own records first: 23andMe billing help. A shared household login is the most common answer.
- To stop future charges, use Manage or cancel 23andMe. Cancellation stops renewals; it rarely refunds past ones on its own.
- If nobody in your household recognizes it after checking the biller's own records, dispute the charge with your card issuer and ask the biller to close whatever account it is tied to.
Different line on your statement? Try the statement charge decoder or browse the full charge directory.