Ask for a Refund for Kids' In-App Purchases Without Risking the Account
For a refund for kids in app purchases, start with the account or platform that processed the purchase: Apple reportaproblem.apple.com for Apple purchases, Google Play refund help for Google Play purchases, Xbox order/refund support for Xbox or Microsoft purchases, or the app publisher if the platform sends you there. Gather the receipt, account, device, date, amount, child/family context, and a short factual timeline. Do not promise yourself a refund, do not bypass family controls, and do not start with a card dispute before checking the platform process because that can create account or access risks.